Setup up your own Domain Name

Although JumpSeller provides you a 'store.jumpseller.com' format domain, it is always better to user your own domain as it seems more professional and improves your branding.

You can either subscribe to our Plans and choose a domain name and we will take care of all technical details, or you can use the following instructions to buy a domain name with a third party registrar and set this domain in JumpSeller.

Buying a domain

1. Search for an available domain name through GoDaddy or your domain registrar of choice.

2. Buy the domain. You will have to buy it for at least one or two years.

Set up Domain

1. After you buy the domain, you will have to point it to our servers. For this, you will have to go to the DNS panel of your domain and create a CNAME Record (don't know that it is? Check the following wikipedia's article) with the name 'www' and point it to your current store url (example: store.jumpseller.com) and redirect the domain to this same url (e.g.: www.exampledomain.com).

2. The last step is setting the domain name in your store admin panel. Just go to Settings, insert the domain in the url field and click on save.

customdomain

If you have bought the domain name with GoDaddy, you can follow the following screenshots that better detail this process.

GoDaddy DNS Setup

1. Click on your domain name in the 'GoDaddy Domain Manager' window

domain

2. Click on the 'Total DNS Control' link.

totaldns

3. Under CNAMES (Aliases), if there is already a record named www click on the edit button in front of it, otherwise click on the button 'Add New CNAME Record'.

add cname record e1287533686295

4. Insert 'stores.widetail.com' in the 'Points to' field and click on the OK button to save.

cname alias

5. You are almost done! Go back to your domain settings by clicking on 'Domain' on the top left corner.

domains

6. Under the Domain information click on the link 'Manager' in front of 'Forwarding'.

domain forwarding

7. Add your new domain name on the www.domain.com format (don't forget the www).

forward domain to e1287533893584

8. After waiting around 1 hour for your domain registrar to update its records set up your domain name on the your shop settings page as described above on Set Up Domain step 2.

You are done!

If you still have troubles please contact us.