Jumpseller Plans and Prices
Jumpseller has different plans, tailored for companies at different stages of their business. We have 4 plans: Basic, Plus, Pro and Premium. Learn ...
Platform Limits
On this page
Record Limits
In order to ensure each stores stability and maximize performance, we implement soft-limits on certain sections of the platform. Please note that these limits are enforced in both the admin panel and our API. These limits include:
| Item | Limit |
|---|---|
| Products per Store | 10000 |
| Variants per Product | 300 |
| Images per Product | 50 |
| Promotions | 300 |
| Custom Pages | 300 |
| Categories | 1000 |
| Product per Category | 3000 |
| Customers | 100000 |
| Filters per Category | 10 |
| Products per Cart | 100 different products |
| Fulfillments per Manifest | 25 different fulfillments |
The above limits are enforced in the Admin Panel and when you have exceeded a limit, we’ll display an information alert. API also has limits to ensure it’s good usage. These rate limits depend on the plan and cannot be changed.
Please contact our support if you have special requirements that require your online store to go above this limit.
File Size Limits
| Item | Formats Allowed | Size Limit |
|---|---|---|
| Product Images | jpg, jpeg, gif, png | 2MB |
| Product Attachments | All | 5GB |
| Digital Products | All | 5GB |
| Product Options Uploads | All | 10MB |
| Product Description Images | jpg, jpeg, gif, png | 2MB |
| Category Images | jpg, jpeg, gif, png | 2MB |
| Page Body Images | jpg, jpeg, gif, png | 2MB |
| Theme Editor Assets | liquid, png, gif, jpeg, jpg, pjpeg, svg, ico, css, csv, html, plain, rtf, xml, js, mp4, mpeg, ogg, ogv, webm, avi, mpeg, mov, qtff, webm, flv, ttf, pdf, gzip, zip, swf, ttf, eot, tiff, woff, woff2, cur | 5MB |
Limits on File Storage
The total file storage limit on a single store according plan.
| Plan | Limit |
|---|---|
| Basic | 10 GB |
| Plus | 25 GB |
| Pro | 100 GB |
| Premium | 300 GB |
| Advanced | 500 GB |
| Enterprise | 1.000 GB |
For Advanced and Enterprise plans, please contact our support to request extra storage capacity (10USD/month per 100GB).
Limits on trial period
| Item | Limit |
|---|---|
| Orders on trial period | 150 |
| Own domain on trial period? | No |
| Uploaded CSV files per day | 3 |
FAQs
Can I change one of these limits?
Contact us. We can open an internal request to evaluate the underlying costs and feasibility of this change.
Will this change affect the performance of my store?
All the stability and performance tests are applied using the limitations described on this page. A small change might not affect the performance, however big changes will most likely alter the normal operations on your admin panel.
I changed one limit and now something is broke. What can I do?
Contact us if this happens. Our support team will take action to ensure the stability of your store.
What are the recommended dimensions of the images on my theme?
Review all recommended sizes here: Image Sizes per Theme