Support Center

Migrating to Jumpseller

Welcome! If you’re considering moving your website to Jumpseller, you’ve come to the right place. Migrating your website to a new platform can seem overwhelming, but with the right tools and knowledge, it can be a straightforward process. In this guide, we’ll show you how to transfer your website to Jumpseller and import your products from another platform. We’ll cover everything from choosing a migration tool to exporting and importing your website data. So, let’s dive in and get started on this exciting new chapter for your website!

Migrate to Jumpseller

Import products

Migrating your website to a new platform can be a daunting task, but with the right tools and knowledge, it can be a smooth and seamless process. In this section, we’ll walk you through the steps involved in importing your products from another platform.

Step 1: Export your website data

To migrate your website to Jumpseller, you’ll need to export your website data from your current platform. Here are a few examples of how you might export your product data from some popular e-commerce platforms:

  • Shopify: In the Shopify admin, navigate to the “Products” section and click “Export”. Select the products you want to export and choose the CSV file format.
  • WooCommerce: Install the “Product CSV Import Suite” plugin and use it to export your product data in CSV format.
  • Magento: In the Magento admin, navigate to the “System” menu and click “Export”. Choose “Products” as the entity type and select the CSV file format.

Step 2: Prepare data to Jumpseller

In order to import your products into Jumpseller, you’ll need to convert your product data to a CSV (Comma delimited) UTF-8. This is a specific file format that Jumpseller can read and import into your store.

In addition, you’ll need to rearrange the columns and adjust the data to fit Jumpseller’s specific variables. This is because each platform has its own unique format for storing product data. To ensure that your products are imported correctly and with all the necessary information, you’ll need to adjust the data to match Jumpseller’s format.

Don’t worry, though! Once you’ve exported your product data from your original platform, there are tools and resources available that can help you convert and adjust the data to Jumpseller’s format. You can refer to Jumpseller’s documentation for guidance on how to format your product data correctly. If you need further assistance, please don’t hesitate to contact Jumpseller support and send us your product data. We’re here to help make your migration to Jumpseller as smooth and seamless as possible.

Keep your SEO

There are some risks associated with losing SEO when migrating to another e-commerce platform. Here are a few potential risks to be aware of.

Keep your SEO
  • Changes in URL structure: If you change your URL structure during the migration process, it can cause your pages to be de-indexed by search engines. This can result in a significant loss of traffic and rankings.
  • Loss of backlinks: Backlinks from other websites are an important factor in determining your website’s SEO. If you change your domain name or URL structure, you may lose some of your backlinks. This can negatively impact your SEO.
  • Incomplete migration: If you don’t migrate all of your website’s content, it can result in broken links and 404 errors. This can lead to a loss of traffic and rankings.
  • Duplicate content: If you have duplicate content on your new website, it can cause search engines to penalize your website for having thin or duplicate content. This can negatively impact your SEO.

In this section, we will provide guidance on how to remove the risks associated with migrating to a new e-commerce platform, ensuring a smooth transition without negatively impacting the SEO of your store.

  • Set up 301 redirects: Make sure to set up 301 redirects from your old URLs to your new ones. This will help preserve your website’s search engine rankings and ensure that any visitors or backlinks are directed to the correct page on your new website. Refer to Jumpseller’s documentation for Redirects for detailed information. The URL setup can be time consumming, if you have hundreds or thousands of URLs, send a list with two columnds, the old URL and the new URL, or the old URL and the SKU to Jumpseller support, if you have a paid plan our team will do that work for you.
  • Update your sitemap: This will help search engines quickly and easily find all of your website’s pages and ensure that they are properly indexed. In Jumpseller we update your sitemap daily and it will be always located in the root URL of your store, for example if your store is, your sitemap will be
  • Submit your website to search engines: Once your new website is live, submit it to search engines like Google and Bing. This will help ensure that your website is properly indexed and appears in search results.
  • Monitor your website’s traffic: Keep an eye on your website’s traffic and search engine rankings after the migration. If you notice any significant drops in traffic or rankings, investigate the issue and make any necessary changes to improve your website’s SEO.

Domain Name

When migrating your website to Jumpseller, there are several important factors to consider, including ensuring domain ownership and properly configuring DNS settings. For a full guide on setting up your domain name in Jumpseller, including scenarios where you are not the owner of your domain, you can refer to the Domains support page.

  • Domain ownership: Ensure that you own the domain name you’re using for your website. If you purchased your domain name through your previous platform, you’ll need to transfer it to a domain registrar like GoDaddy or Namecheap, before you can use it somewhere else. If you have the Plus or any other superior plan in Jumpseller, you can request us to transfer the property of your domain to Jumpseller, this way we will renew the domain for you every year at no extra cost for you.

  • DNS settings: Make sure that your domain’s DNS settings are properly configured for Jumpseller. You’ll need to update your domain’s DNS records to point to Jumpseller’s servers, so that visitors to your website will be directed to the correct location. Detailed information in our full guide for domains.

  • SSL certificate: If you had an SSL certificate on your previous website, you don’t need to take any further actions, as soon as you install the Domain in Jumpseller, we will place an SSL certificate for you.

  • URL structure: Review the URL structure of your website and ensure that all URLs are properly redirected to the new website. This can help to maintain your website’s search engine rankings and avoid broken links. For 301 Redirects refer to Jumpseller’s documentation for Redirects.

Please note that the process of migrating your domain to Jumpseller can be complicated, especially if you’re not familiar with domain hosting and registrars. To make the process as smooth as possible, we recommend requesting our help and providing access to your domain hosting and registrar accounts. Additionally, if you have an email service that you would like to keep from before, please let us know so we can help you set it up in Jumpseller.

Branding and Design

We understand how important it is to have a website that looks and feels right for your business, and we want to make sure that your migration to Jumpseller is as smooth as possible. With our customizable themes and powerful design tools, you can create a website that is uniquely yours and represents your brand in the best possible way.

Design and Brand


We have created a branding tool to help our merchants manage their logos, favicons and main colors across their website. With our branding tool, you can easily upload your logos, choose your brand colors, and apply them throughout your site, creating a consistent and professional look that aligns with your brand identity.

Our branding tool is user-friendly and intuitive, and you don’t need any design or technical skills to use it. Plus, it’s completely integrated into the Jumpseller platform, making it easy to access and apply your brand assets across your website.

For more information on how to use our branding tool, check out our full guide on branding at Jumpseller. We’re committed to making design and branding easy for our merchants, and we’re confident that our branding tool will help you achieve the look and feel you want for your online store.


We have you covered with a wide range of customizable themes that can be easily edited to match the look and feel of your existing website, or even create a new and improved design. Our themes come with a range of customization options, including the ability to change colors, fonts, images, and most components of your website.

Our platform offers so much flexibility that you can achieve a design that looks the same or even better than your previous one with little using our Visual Theme Editor. Additionally, if you have your own designers, they can edit the HTML code of any of our existing themes or create a completely new theme from scratch, giving you complete control over the design of your website.

Payment Gateways

In order to facilitate payment processing for your customers, it is essential to set up a payment gateway for your online store. At Jumpseller, we offer a range of integrated payment gateways to choose from, each with its own unique features and benefits.

Set Up Payments

By selecting the payment gateway that best fits your needs, you can ensure that your customers can securely and conveniently make payments for their purchases on your website. Our payment gateway integration is designed to be seamless and easy to use, allowing you to focus on growing your business and serving your customers.

To view the full list of payment gateways supported by Jumpseller and select the one that best suits your business requirements, please visit our payment gateways page. We are committed to providing our merchants with a range of options to help them succeed, and our payment gateway integration is just one of the many tools we offer to support your online business.

Shipping configurations

It’s very important to set up shipping rates and shipping methods correctly before you launch your business. Surely you don’t want to have to refund customers for overcharging them, or email customers asking them to pay more because you didn’t charge enough to cover the shipping of their order.

Jumpseller allows you to set up different shipping methods and shipping rates. Depending on your regions of interest, select the best ones.

If you need further help, please feel free to contact us anytime.

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