In Jumpseller we focus on providing an integral service which allows you to sell online in the simplest way and without technical complications. That is why when you subscribe you do not have to think about acquiring a hosting service or buying a domain, because, we provide it and most importantly: you do not pay anything more than the amount of the plan without additional fees.
- Differences between plan Basic and Plus
- Differences between plan Plus and Pro
- Differences between Pro plan and Premium
The differences between the Basic Plan and Plus
Basic Plan does not allow editing the HTML code of the store, only basic files (CSS style files, JS, etc).
Basic Plan does not allow editing the HTML of your emails.
Basic Plan does not include free domain (.com, .net or .org).
Basic Plan is limited to only 12 months (after your first year you must upgrade to Plus).
The differences between Plan Plus and Pro
Plan Plus does not allow to see, add or edit the clients to the administration panel.
Plan Plus does not allow creating promotions.
Plan Plus does not have the option of abandoned car
The differences between the Pro and Premium plan
Premium Plan has access to telephone support
Premium Plan allows to have domains (www.mystore.es) associated with a language (Spanish)
Premium Plan allows you to give customizable administrative roles to your work team.
- Do Basic, Plus, Pro or Premium plans include personalized email accounts (eg firstname.lastname@example.org)?
No, Jumpseller is not an email provider. However you can stay with our servers to use a service like Zoho Mail, Exchange, Gsuite (Gmail) among others, check our tutorial for more information on how to install each one.
- What is the bandwidth / storage limit in any plan?
There is no bandwidth limit (download or upload) or storage limits. You can upload the amount of files you need for your store, including unlimited images for your products.
- How many domains can I host simultaneously in my Jumpseller plan?
Basic Plan: 1 domain
Plan Plus: 2 domain
Plan Pro: 5 domain
Premium Plan: 10 domains
- Is it safe for my client to buy at my Jumpseller store?
That's right, with all the plans your store has an SSL certificate. This certificate encrypts all the data of your site so that they can make secure transactions such as purchases through the payment options that you have available. In fact, the means of payment require this in an eCommerce store to integrate the service, we by meeting these standards we save this entire process.
- What is the bandwidth / storage limit in my plan
For normal stores, which sell physical products, with images and text, there are no associated bandwidth costs. For stores that sell digital products, such as music and video, the cost of storage and transfer must be taken into account in your subscription plan.
The price below is based on data uploaded and saved in your Jumpseller store:
- Up to 10GB storage = Free (most stores)
- 10GB storage = 1USD / month
- Storage 100GB = 10USD / month
- 1000GB Storage (1TB) = 120USD / month
Data transfer (bandwidth)
The price below is based on data transferred "out" of Jumpseller (downloaded):
- Up to 10GB = Free (most stores)
- Up to 100GB = 0.3USD / per GB
- Up to 1000GB (1TB) = 0.2USD / per GB
- Up to 10000GB (10TB) = 0.15USD / per GB
Up to 100000GB (100TB) = 0.1USD / per GB
Can I start with a low plan and then upload when I need it?
Yes, in fact, it also works the other way around. There are no contracts that tie you to a plan or use Jumpseller. Simply change your plan in the administrative panel of your store and go.
- I already have a domain I can assign it to my store in Jumpseller?
- If something should happen in my Jumpseller store, do you have backups?
Yes, we only do it in extreme cases and for reasons beyond the control of the user (owner of the store), it is not something we often do. If the customer has problems due to changes in his store due to improper handling of the code then he should contact our support channel because in some it is necessary to make a payment to recover from the database to a stable point.
- What does Jumpseller offer me under their plans?
A series of administrative tools and techniques that allow you to sell online without advanced knowledge of code or infrastructure, in addition to this we give you a personalized support in which we focus a large part of our resources as a company, that way you are never alone during and after of the creation of your store.
- Can I put together my own plan?
No, if you want a function included in a plan, you must acquire that plan. At the moment you can not customize the plans tailored.