In order to ensure each stores stability and maximize performance, we implement soft-limits on certain sections of the platform. Please note that these limits are enforced in both the admin panel and our API. These limits include:
|Products per Store||10000|
|Variants in a Product||300|
|Orders while on Trial||150|
The above limits are enforced in the Admin Panel and when you have exceeded a limit, we’ll display an information alert. API also has limits to ensure it’s good usage. These rate limits depend on the plan and cannot be changed.
File Size Limits
|Item||Formats Allowed||Size Limit|
|Product Images||jpg, jpeg, gif, png||2MB|
|Product Options Uploads||All||10MB|
|Product Description Images||jpg, jpeg, gif, png||2MB|
|Category Images||jpg, jpeg, gif, png||2MB|
|Page Body Images||jpg, jpeg, gif, png||2MB|
|Theme Editor Assets||liquid, png, gif, jpeg, jpg, pjpeg, svg, ico, css, csv, html, plain, rtf, xml, js, mp4, mpeg, ogg, ogv, webm, avi, mpeg, mov, qtff, webm, flv, ttf, pdf, gzip, zip, swf, ttf, eot, tiff, woff, woff2, cur||5MB|
Can I change one of these limits?
Contact us. We can open an internal request to evaluate the underlying costs and feasibility of this change.
Will this change affect the performance of my store?
All the stability and performance tests are applied using the limitations described on this page. A small change might not affect the performance, however big changes will most likely alter the normal operations on your admin panel.
I changed one limit and now something is broke. What can I do?
Contact us if this happens. Our support team will take action to ensure the stability of your store.
What are the recommended dimensions of the images on my theme?
Review all recommended sizes here: Image Sizes per Theme