Customer Life Value
There are usually many metrics that show the current state of the business, monthly sales, unique visitors, etc., but unfortunately very few of them give us a broader picture of the health of the business. Very few give us a long-term vision of what we are doing.
Importance of Customer Service in E-commerce
Good customer service can make yous stand our from your competitors, make your customers more loyal and with repeat purchases. There any various support channels you can use to readily available for your customers.