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Jumpseller Professionals Program

Jumpseller App Gallery Partner Agreement

This Jumpseller App Gallery Partner Agreement (“Agreement”) sets the terms under which a developer or entity (“Partner” or “you”) may submit, publish, and distribute software applications (“Apps”) through the Jumpseller App Gallery (the “App Gallery”).

By registering as a Partner or submitting an App, you confirm that you have read, understood, and agree to be bound by this Agreement and all applicable Jumpseller policies.


1. Governing Documents

This Agreement incorporates and supplements:

Jumpseller may update these documents periodically.


2. Partner Account

You must maintain a valid Jumpseller developer account. After creating your account, email support@jumpseller.com to activate developer mode.

You are responsible for all activity conducted through your account. Providing inaccurate information or violating this Agreement may result in account suspension, removal of Apps, withholding of funds, or termination.


3. App Submission, Approval & Listing

3.1 Submission Requirements

All Apps and significant updates must be submitted for review. The submission request starts by filling out the required form and must include complete technical details, documentation, support contact information, and any credentials required for testing.

3.2 Approval

Jumpseller may approve, reject, or request changes to any submission.

Approval does not guarantee publication, promotion, or continued listing.

3.3 Listing

Jumpseller decides the placement, visibility, and categorization of Apps in the App Gallery and may modify such placement at its discretion.


4. Licenses

4.1 License to Jumpseller

You grant Jumpseller a worldwide, non-exclusive, royalty-free license to host, reproduce, distribute, test, install, and display your App as required for its operation within the App Gallery.

4.2 Branding

You grant Jumpseller the right to use your App name, branding, and related assets for App Gallery listing and promotional purposes.

4.3 Use of Jumpseller Marks

The Partner shall have the right to use Jumpseller’s trademarks, logos, and trade names (“Jumpseller Marks”) solely to indicate that the Partner’s App is available on the Jumpseller App Gallery and only in accordance with:

The Partner may not use, modify, or display Jumpseller Marks in any way not expressly permitted without Jumpseller’s prior written consent.

All goodwill arising from the Partner’s use of Jumpseller Marks shall inure exclusively to Jumpseller.


5. Partner Obligations

5.1 Full Support & Maintenance Responsibility

The Partner is solely responsible for:

  • Maintaining, updating, and ensuring ongoing compatibility of the App with the Jumpseller Platform
  • Providing timely customer support to merchants who install or use the App
  • Resolving bugs, outages, and security issues
  • Managing all operational aspects of the App and associated services

Jumpseller is not responsible for the App’s functionality, performance, or merchant support.

5.2 Changes to the Platform

The Partner must update the App promptly to maintain compatibility with Jumpseller platform updates, APIs, or technical changes.


6. Data Protection & GDPR Compliance

6.1 Independent Controllers

Each Party processes personal data as an independent Controller under applicable data protection laws, including GDPR.

6.2 Partner Privacy Obligations

The Partner must:

  • Maintain a clear and lawful Privacy Policy
  • Process personal data lawfully, transparently, and only to the extent necessary for the App’s functionality
  • Not sell, share, or use merchant or end-customer data for marketing unless expressly permitted by the merchant and compliant with applicable laws
  • Implement strong security controls, including access restrictions, encryption, and secure storage

6.3 Security & Technical Measures

The Partner must maintain industry-standard technical and organizational measures to protect personal data.

Any material change in data storage or processing location requires notifying Jumpseller.

6.4 Data Breaches

If the Partner detects or suspects unauthorized access, data loss, or a security breach involving merchant data, the Partner must:

  • Notify Jumpseller within 24 hours
  • Notify affected merchants without delay
  • Take corrective actions at the Partner’s own cost

6.5 Audits

Jumpseller may conduct security or technical audits to verify compliance.


7. Commercial Terms

7.1 App Pricing

The Partner must provide proposed pricing to Jumpseller.

Jumpseller may reject or remove Apps with pricing it considers inappropriate or unclear.

7.2 Revenue Share

Unless otherwise agreed:

  • Partner receives 80% of Net App Revenue
  • Jumpseller retains 20% of Net App Revenue

This applies to Jumpseller-billed and approved Partner-billed Apps.

7.3 Billing, Refunds & Chargebacks

For Jumpseller-billed Apps:

  • Jumpseller manages payments, renewals, cancellations, and refunds
  • If a refund is issued for revenue already paid out, the Partner must reimburse Jumpseller or Jumpseller may deduct the amount from future payouts

7.4 Payment Schedule

The Partner must submit a payment request form and a valid tax invoice to request payout.

Payments will be processed within 10 calendar days after Jumpseller receives and verifies the invoice.

Payments are only issued once the Partner’s accumulated balance reaches or exceeds USD 100. Any amount below this threshold will roll over to the next payment cycle.

Any transfer fees or charges shall be borne by the payment recipient.

7.5 Payment Method

Payments will be made via:

  • PayPal, or
  • another payment method designated by Jumpseller

7.6 Invoice Requirement

Payments are contingent upon the Partner submitting a valid and lawful tax invoice.

7.7 Taxes

The Partner is responsible for all applicable taxes. Jumpseller may withhold taxes as required by law.

7.8 Reporting

The Partner must provide monthly usage and billing reports for Partner-billed Apps.


8. Intellectual Property

Each Party retains its own intellectual property. This Agreement does not transfer ownership of technology, App source code, databases, or trademarks.


9. Liability & Indemnification

9.1 Disclaimer

The Jumpseller Platform and App Gallery are provided “as is”.

Jumpseller makes no warranties regarding the availability or performance of the App Gallery.

9.2 Indemnification

The Partner agrees to indemnify Jumpseller against claims related to:

  • Infringement of third-party rights
  • Violations of law
  • Breaches of data protection obligations
  • Misuse or malfunction of the App
  • Partner support failures or App-related merchant disputes

10. Term & Termination

Jumpseller may terminate this Agreement or remove an App for any reason with 15 days’ notice.

Jumpseller may terminate immediately for breach or security risk.

The Partner may request removal of an App with 90 days’ notice, during which the Partner must fully support existing merchants.

Upon termination, Jumpseller will pay all valid accrued revenues.


11. Miscellaneous

11.1 Notices

Notices must be sent to the official Jumpseller contact email published on the Jumpseller Platform or any updated address provided.

11.2 Assignment

The Partner may not assign this Agreement without Jumpseller’s prior written consent.

11.3 Changes to the Agreement

Jumpseller may modify this Agreement by notice or by publishing updated terms.

11.4 Governing Law

This Agreement is governed by the laws of Portugal, with exclusive jurisdiction in Portuguese courts.


12. Acknowledgment

By submitting Apps, you acknowledge that you have read, understood, and agree to all terms herein.

Last updated:: 15-12-2025


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