Platform - Limits
To ensure that each of our stores has stability and maximized performance, we implement soft-limits on certain sections of the platform.
The Assets section allows you to store and manage all the digital files used across your store, such as product images, theme icons, PDF catalogs, or downloadable documents.
This central space helps you keep your files organized and available while controlling your total storage usage according to your plan.
Type | Allowed Formats | Size Limit |
---|---|---|
Images | jpg, jpeg, gif, png | 2 MB |
Product Attachments | All | 5 GB |
Digital Products | All | 5 GB |
PDF Catalogs | 5 GB | |
Theme Assets | liquid, png, gif, jpg, svg, css, js, mp4, pdf, zip, woff, woff2, etc. | 5 MB |
💡 Tip: Use clear, descriptive file names before uploading, such as summer-catalog-2025.pdf
or winter-banner.jpg
.
Within the Assets list, you can:
⚠️ Warning: Deleted files cannot be recovered. Always verify before removing them.
Files uploaded to Assets can be linked or embedded in different areas of your store:
Example:
<a href="catalog-2025.pdf" target="_blank">Download catalog</a>
Your total available storage depends on your store plan:
Plan | Storage Limit |
---|---|
Basic | 10 GB |
Plus | 25 GB |
Pro | 100 GB |
Premium | 300 GB |
Advanced | 500 GB |
Enterprise | 1 TB |
For Advanced and Enterprise plans, you can contact the Support Team to request additional storage (USD 10/month per 100 GB).
The indicator at the top right shows your current usage, for example: 100 MB / 500 GB.
If you exceed the limit, you won’t be able to upload new files until space is freed or your plan is upgraded.
Can I replace an existing file?
Yes. Upload a new file with the same name and it will automatically replace the previous version.
Can deleted files be recovered?
No. File deletion is permanent, and removed files cannot be restored.
Why does “No type” appear for some files?
This means the file doesn’t have an extension or uses an unrecognized format. Rename the file locally and upload it again.
Can I increase my storage limit?
Yes. Contact our Support Team if you need additional storage on your Advanced or Enterprise plan.
If you have further questions, please contact our Support Team →.
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