How to Set Up PagBank in Your Online Store

Launched in 2007, PagBank is a leader in the Brazilian market, accepting online payments. Today, it has over 200,000 active stores and is one of the payment methods available on Jumpseller, having processed more than 3 million transactions.

Open a PagBank Account

To add the PagBank service to your store, you need to create an account.

To register with PagBank, visit the website and click “Create Account” (button on the right) and then provide all the necessary information to verify your identity or company registration. If PagBank approves your account, you will receive an email.

It is important to note that after creating your PagBank account, you need to verify it. For this, you must present the following documents to PagBank:

• For individual accounts: You need to send a photo of your face and an ID with a photo (such as RG, CNH, or RNE/RNM). For more information click here.

• For business accounts: In addition to the documents mentioned above, you must provide a scanned version of the Articles of Association, notarized. For more information click here.

Note: Before starting to use PagBank, carefully read the information about fees and commissions associated with the service.

Now that you already have an account, follow the steps below:

Add PagBank as a Payment Method in Your Online Store

1. Make sure your store’s country is set to Brazil: Go to your Admin Panel > Settings > General and edit the Store Country:

   

   and edit the Main Currency:

   

2. Add PagBank as a payment option in Admin Panel > Settings > Checkout > Payments > Add method:

   

3. Log in to your PagBank account on the website to find your bank branch and account number:

   • Click on your name in the top-right corner of the screen.
   • The following information will be displayed:
     • PagBank bank number
     • Your branch number
     • Your account number

4. Return to the PagBank page in your Jumpseller store and paste the two values.

   

5. Then click “Request SMS code”, enter the code you received in the new field, and click “Submit SMS code”.

   

As you can see, in just a few minutes you will be ready to receive payments from PagBank in your online store.

See the PagBank FAQs and feel free to contact us whenever you need.

Frequently Asked Questions

How long does it take for PagBank to verify my account?

PagBank typically verifies accounts within 1-2 business days after you submit your documents. You’ll receive an email notification once your account is approved. Until verification is complete, you won’t be able to activate PagBank as a payment method in your Jumpseller store.

Can I use PagBank if my store is not in Brazil?

No, PagBank is exclusively available for Brazilian merchants and customers. Your Jumpseller store country must be set to Brazil, and your main currency must be Brazilian Real (BRL) to use PagBank as a payment method.

What should I do if I didn’t receive the SMS code?

If you haven’t received the SMS code after clicking “Request SMS code,” wait a few minutes and try requesting it again. Make sure the phone number associated with your PagBank account is correct. If you continue having issues, contact PagBank support directly through their website.

What fees does PagBank charge for online payments?

PagBank charges transaction fees that vary based on your payment method and account type. Visit the PagBank fees page to see the current rates. Fees are typically deducted from each transaction automatically.

How do I check my PagBank transaction history in Jumpseller?

You can view your transactions and payment history in your PagBank account on their website. For refunds and payment details specific to your Jumpseller store, check your admin panel under Settings > Checkout > Payments > PagBank or review your sales records in the Orders section.